Health Literacy is the degree to which a person has the ability to obtain, 过程, and understand basic health information and services needed to make appropriate health decisions. Health care literacy and health literacy go hand and hand.
It is important to be proactive in understanding your health and general health information. Low literacy are linked to poor health outcomes such as higher hospitalization rates and less frequent use of preventative services. This leads to higher health care cost for both people and their employers. People with limited health literacy skills are more likely to have chronic conditions and are less able to manage them effectively or follow treatment plans. 这导致了更高的死亡率.
Choosing where to go when you or a loved one is not feeling well can be difficult. Picking the right care facility will get you the help your need and save you from spending unnecessary money. Below are examples of where you should go depending on the medical problem. Member can also use LiveHealth Online or MDLive for common illnesses such as cold, 流感, 过敏, 皮疹, 喉咙痛, 和耳朵疼.
- General medical and behavior health questions
- Questions or concerns about medications
- Minor cuts or wounds requiring prompt attention
- Severe pain, especially in the chest or stomach
These services are available to eligible members and their dependents at no cost. If you or your loved ones are not feeling well, you can use the services below to get the proper care when you need it most.
There is not such thing as a “dumb question” when it comes your health and the health of your loved ones. If there is anything you don’t understand or don’t feel comfortable with, 和你的医生谈谈. Don’t be afraid to speak up if you have any questions or concerns. Below, you will find suggested questions you can ask your doctor.
The following links provide information about different health problems, 治疗, 原因, 和药物. If you have any questions about a diagnosis or medication, you should always ask your doctor.
When talking with a non-native English speaker, it is easy to miscommunicate health information due to translation errors. To find translations of health information documents, visit http://www.healthinfotranslations.org/